For our freshest, most beautiful blooms, please shop our Florist’s Choice options, as we may be experiencing
delays in receiving shipments of certain flower types.
Please note that for all other orders, we may need to replace stems so we can deliver the freshest bouquet possible, and we may have to use a different vase.
We promise to always deliver a fresh, beautiful, and completely one-of-a-kind gift of the same or greater value as what you selected.
Deliveries may also be impacted by COVID-19 restrictions. Rest assured that we are taking all recommended precautions to ensure customer satisfaction and safety.
Delivery impacts may include:
Restricted deliveries to hospitals or nursing homes
Restricted deliveries to office buildings
Restricted access to certain regional areas
In addition, we may be using “no contact” delivery procedures. After confirming that the
recipient is available to accept, their gift will be left at the door and the delivery driver will step back a
safe distance to ensure they receive their gift.
Please see our About Us page for more details. We appreciate
your understanding and support!
These guys are wonderful! Went in to get something put together quick, to give to my most special lady. Wish I knew the gentleman's name who helped me. He was very accommodating. Put a special arrangement together - wrapped. First of all - it was perfect. It represented exactly what I needed to, to make her happy. Secondly - he told me it was complimentary. Very sweet of this man to do that! All he asked was that I remember them - which I'm trying to do in this review. Please visit The Floral Basket ! They do have a very nice store, and an excellent selection. Nice variety of gifts, cards, etc. I would definitely use these guys again. And next time I aim to pay them for the arrangement !. THANK YOU Floral Basket staff !!
I ordered a bouquet to be delivered to my friend as a bereavement. I ordered them on Thursday July 20 which the site promised same day delivery (I order before 1pm). I received an email at 4pm that day notifying me they had been delivered. Today July 21 I receive a call from Gary at Floral Basket at 1:22pm asking me to call back about the delivery. I call back and there is confusion about the delivery (it hasn’t been delivered yet). Gary told me the driver needed a gate code to which I told him the neighborhood isn’t gated. At some point during this call I got disconnected on their end. I waited for them to call me back which they hadn’t. I called them back at 2pm and he was still checking with his driver. My friend let me know shortly after that since she wasn’t home they couldn’t deliver to her but said she could come to the shop or pay a “redelivery” fee. I paid $25 for delivery all ready. At no point did the shop reach out to me again letting me know they couldn’t deliver the arrangement or inform me about the options to have them redelivered. I called Gary back to confront him and all there was were excuses and multiple times I was told there were a lot of orders today (not my problem Gary). There is no accountability or professionalism. He refused to help because I booked through a “third party” company. I highly suggest you save your money and do not spend it at the Floral Basket because it is a trash establishment.
* Free local delivery is available for local online orders only. For orders being sent outside of our local delivery zone, a delivery fee based on the recipient's address will be calculated during checkout.
We take pride in our work, and stand behind every arrangement we deliver. If you are not completely satisfied with your order, please contact us so that we can make it right.
WE ARE A REAL LOCAL FLORIST
We've been Oak Hills, San Antonio local florist since 2012 and we are proud to serve this community. There are a lot of "online companies"
that pretend to be a local florist, hurting both you and small businesses like ours. You can feel confident that you will get an amazing
arrangement that is supporting a real local florist!
100% FLORIST DESIGNED, HAND DELIVERED
Buying from us means that all arrangements are designed by artists who know the floral trade. We hand-deliver every single arrangement so your recipient is sure to love their gift! No wilted, sad, flowers in a box here! Your design will be exquisitely arranged and sure to be loved!
JOIN THOUSANDS OF HAPPY CUSTOMERS
Our customers and the happiness of their friends and family are our top priority! When you buy from us, you are getting an arrangement that is sure to impress and delight! We will personally ensure that you're happy with your arrangement!